Privacy Policy

Legal Disclaimer|Terms of Use

This “Privacy Policy” explains how GreenConut Co., Ltd. manages the personal information we collect, and how you can contact us if you have any questions about our management of your personal information or if you want to check your personal information.
Personal information is notice or opinions about identified individuals or individuals who can be identified in a reasonable manner, regardless of whether the information or opinions are true or whether the information is recorded in physical form.
The types of information that GreenConut may collect include:
1. Identification and contact information (for example, your name, company name, address, age, date of birth, gender, and email address); 2. Financial information (for example, detailed information on credit cards or debit cards); 3. Health information ( For example, a customer may be interested or uncomfortable with a product); 4. If you visit our website, register an account on the website and / or purchase products through our website, your user name, password and IP address, and Information about your purchases and other activities on our website (for example, tracking the area of ​​the website you visit and the content you view); 5. Others you may include in your own files or other communications with GreenConut Information; and 6. Other information collected with your consent or as required by law.
We collect personal information related to your use or purchase of GreenConut products and services to provide you with the products and services you request, as well as information about other products and services we provide.
We will collect personal information directly from you or someone authorized to provide personal information on your behalf. The collection of personal information can be done through our website, our direct stores, retail stores or dealers, by phone or email. If we collect your personal information from a third party, we will take reasonable measures to ensure that the third party has obtained your consent and can provide us with your personal information.
If you do not provide GreenConut with the personal information you are requested to provide, or at any time no longer agree with us to collect, use and disclose your personal information (but subject to contract and legal restrictions and given reasonable notice), we may not provide you with the product or service you requested, or contact you in the future.
If you do not want to continue to receive our latest news, or about our products, services, stores, events or other promotional information, you can contact us as described below to cancel your subscription. You can also cancel the subscription mechanism by email or call (02) 2321-1912.

Cookies

If your web browser is set to accept cookies, cookies will be stored on your hard drive when you visit the GreenConut website. GreenConut can collect information about your computer through cookies. This information may include your IP address (that is, the number assigned to your computer by the network service provider when you register), browser type, operating system, network Domain name and details of any other websites that lead you to our website. GreenConut uses cookies to track and collect information about which parts of the GreenConut website and newsletter you are visiting (including links to other websites)
GreenConut can also use cookies to recognize your computer when you visit the GreenConut website and direct you to the country and language page you selected when you first visited the GreenConut website. This information can be used to maintain the quality of our services, as well as provide tracking and statistical data about the use of our website.
If you do not want this information to be stored on your computer, you can adjust your browser settings, so that the browser no longer accepts cookies selection.
Data We Collect
Generally speaking, GreenConut will use your personal information in electronic files and / or on paper for purposes related to our business operations, which may include:
1. To develop, promote, sell or otherwise provide products, services or information; 2. To fulfill your order to provide you with our products, services and / or gift coupons; 3. To provide you with our newsletter, or about us Information about products, store openings, partnerships, events or other marketing or promotional information; 4. maintain, update and maintain your GreenConut account; 5. maintain, manage and improve our system; 6. improve our website, including according to Your usage, browsing history and preferences to modify the website, and diagnose problems; 7. conduct internal management activities, research, analysis, planning and project development.
The period of use of your personal information is until: (i) the purpose set out in this privacy policy no longer applies, and (ii) GreenConut does not need to keep your personal information in accordance with contractual provisions or relevant laws and regulations.
GreenConut’s disclosure of personal information
In order to conduct business properly, we may disclose or transfer personal information to other individuals or organizations, including:
1. Provide services on our behalf (eg, information technology, mailing, billing, marketing, and / or data hosting or processing services), or otherwise collect, use, disclose, store, or process personal information on our behalf for use in this Service providers for the purposes specified in the “Privacy Policy” (including affiliated companies that act in this capacity); 2. In order to evaluate and / or execute the proposed transaction, provide advice or actually provide all or part of GreenConut or our business or assets Individuals or organizations related to financing, securitization, insurance, sales, transfers or other sanctions; and 3. other individuals or organizations that we are authorized to disclose information to or must disclose information to according to law.
Safeguarding and Protecting Your Data
GreenConut adopts reasonable measures:
1. Make sure that the personal information we collect, use and disclose is accurate, complete and up-to-date; 2. Protect the personal information we hold to prevent misuse and loss of information and unauthorized access, modification or disclosure; and 3. Where permitted by law In the case of personal information that is no longer needed for the purpose it was originally collected for, it is destroyed or permanently de-identified.
GreenConut’s credit card transactions are completed by a banking institution authorized by Green World FinTech Service Co., Ltd. (ECPay). When GreenConut collects credit card information for online purchase transactions, it will provide a secure server transaction. The secure server can encrypt personal information during the transfer process to prevent others from accessing this information. The personal information stored on the server is properly protected by security. Only authorized employees and agents who require access to this information in order to perform their duties can obtain this information. The details of your credit card are encrypted. Once your order is delivered, our system will delete the information.
Unsolicited personal information
We generally do not collect unsolicited personal information.
If we receive unsolicited personal information, we will determine whether we can collect the information assuming it was provided on request.
If we determine that the information cannot be collected, we will destroy or de-identify the personal information as soon as the law permits.
Anonymous
Within legal and feasible, GreenConut will generally allow individuals not to identify themselves when transacting. However, many times we cannot do this. For example, we must need your address to deliver any products purchased through our website.
Disclosure of personal information overseas
In the course of conducting business, GreenConut may disclose personal information to overseas affiliates and service providers, including such information among GreenConut members.
These entities are located in the following countries or regions: Japan, Hong Kong, Macau, Singapore, Malaysia, Taiwan, South Korea, and other Asian countries or regions; the United Kingdom, France, Germany, Sweden, Switzerland, and other EU countries; the United States, Canada, and others Central and South American countries.

Check and correct your personal information

If you have any questions or concerns about the processing of our personal information, or if you want to obtain a copy of your personal information held by us, check your personal information, request correction of your personal information or request deletion Or stop collecting, processing or using your personal information, please contact our Privacy Personal Information Customer Service Center at [email protected].

If possible, GreenConut will generally allow you to check your personal information. GreenConut will also take reasonable measures to correct any inaccurate or outdated personal information. If we provide you with a copy of any information you request, we may charge a reasonable fee to cover the administrative cost of providing that information to you.
Changes to this policy

This “Privacy Policy” will take effect on January 24, 2020.

This “Privacy Policy” may be updated from time to time. If you want to get the latest version of this policy at any time, please visit our website (
https://www.greenconut.com/en/policy-en/
), or contact us by email: [email protected].

Complaint

If you believe that we have violated applicable privacy laws or violated your privacy rights, you can contact us and we will try to resolve your complaint.

Terms & Conditions

The information contained in this document is the official website of GreenConut and the Shopping website operated by the GreenConut brand on www.greenconut.com.
When you log in to any page of https://www.greenconut.com/ , you agree to abide by these Terms of Use and GreenConut privacy policy.

In addition to “Transaction Terms”, users must also abide by these terms of use and GreenConut’s privacy policy when purchasing any products on this website.
Disclaimer
The content of this website is general information only for users’ reference. Any information on this website is not a recommendation and users should not consider it as a recommendation (including legal or medical advice). To the maximum extent permitted by law, GreenConut neither makes express or implied guarantees on this website, nor makes any statement about it. Specifically, although GreenConut has adopted a reasonable and prudent attitude to make this website, it will not make any guarantees or guarantees regarding the accuracy, reliability, completeness or timeliness of the information on this website and its availability for any purpose or guarantee. To be cautious, before using any information on this website, users should verify that the information comes from appropriate sources and obtain professional advice, otherwise users should not use any information on this website. When verifying the accuracy of the information on the website, users should make their own assessments and inquiries, and make appropriate judgments based on these assessments and inquiries.
In addition, to the maximum extent permitted by law, GreenConut does not guarantee that its website does not have any computer viruses or other defects, nor does it guarantee that users can browse this website continuously and without interference.
GreenConut is not responsible for any problems caused by users browsing this website.
Liability Iimitation
GreenConut is not responsible for any untrue, incomplete, or misleading information provided on the information on this website and the links provided on this website, provided that the provisions of the consumer protection laws and regulations are not exempted. To the maximum extent permitted by law, GreenConut is not responsible for any loss, damage, cost, or expense incurred or caused by anyone relying on the information on this website. If the conditions and guarantees implied by the law cannot be waived, GreenConut shall limit its responsibility to re-provide related services and goods or pay the costs incurred by re-providing related services and goods within the scope of its rights.
Intellectual Property Rights
Copyright
All content on this website, including text, images, logos, photos, audio and video clips, and data compilations, are owned by GreenConut, its affiliates, or its content providers, and are subject to international copyright laws protection of. The compilation of all content on this website is the exclusive property of GreenConut or its associated companies and is protected by international copyright laws.
Trademark
GreenConut and all related images, photos, logos, products and service names are trademarks (including registered trademarks) of GreenConut. Such trademarks, logos and other proprietary images may not be used with any other products or services without GreenConut ’s express prior written consent.
Licensing and logging in to the website
GreenConut grants users a limited permission to log in to this website and use it for personal use; without GreenConut’s express prior written consent, users are not allowed to download (except for page caching or browsing wholesale inquiry forms available for download) Website or any part of it. This license does not include recognition of the following actions: resale of this website or its contents, commercial use of this website or its contents; collection and use of any product list, description or price; any derivative use of this website or its contents; Download or copy user information for the benefit of other businesses; use any data mining, robotics technology or similar data collection and extraction tools. Without GreenConut’s express prior written consent, this website or any part of it shall not be: reprinted, copied, sold, resold, browsed or used for other commercial purposes. Without GreenConut ’s express prior written consent, users shall not use any original signature or any other hidden text that contains the GreenConut name or trademark. Any unauthorized use will automatically terminate the permission granted above.
Users are granted a limited, revocable and non-exclusive right to establish a connection to https://www.greenconut.com / ‘s hyperlink; provided that the link is not false, misleading, derogatory or otherwise offensive in rendering GreenConut’s products or services. At the request of GreenConut, users must remove any hyperlinks on personal websites or other digital media that can link to this website. Without GreenConut’s express prior written consent, users shall not use any GreenConut logo, other proprietary images or trademarks in any links.
Third-party website
GreenConut may add links to other websites owned by other parties to this website. GreenConut is not responsible for the content contained in these linked sites and the availability of such sites. For any content on these sites, including advertising or product content, GreenConut will not make any recognition or assume any responsibility for it. GreenConut is also not responsible for any damage, illegal acts or losses caused by browsing these websites.
GreenConut recommends users to check whether the latest version of anti-virus software is installed on the computer before browsing any website.
Transaction terms
If you want to purchase any products through this website, users must agree to accept GreenConut’s trading terms (see “Commodity Delivery and Return”)
Privacy

Users agree that GreenConut may use the personal data provided by this user via this website in the manner described in the “GreenConut Privacy Policy”.
Security
GreenConut’s credit card transaction process is completed through an authorized Green World FinTech Service Co., Ltd. (ECPay) banking institution. GreenConut will not collect user’s credit card information. Our payment gateway supplier will use an encrypted format to collect credit card information via its secure server. The user’s credit card information will be encrypted and will only be stored for 6 months.

Although GreenConut will make every reasonable effort to ensure the safety of users’ personal data, we still cannot guarantee the absolute security of data transmission on or through the Internet. Once any unauthorized use of personal accounts is discovered, users should immediately contact the relevant financial institution.
Users must register first ( https://shop.greenconut.com/ ) Before you can use certain functions of this website. When registering, the user must set a user name and password. The user must ensure the security of the user name and password, and must not disclose the information to any third party. Once you discover any unauthorized use of your personal account, please notify us immediately.
Cookies
If the user’s personal browser is set to accept cookies, a cookies will be stored on the computer hardware when the user browses the GreenConut website. Cookies allow GreenConut to collect the user’s computer information, which may include the user’s IP address (a string of numbers assigned when the user’s computer is registered with the Internet service provider), browser type, operating system, domain name, and any Link to the details of this website.
GreenConut uses cookies to track and collect information about GreenConut website pages and communications (including links to other websites) that users browse.
Cookies also allow GreenConut to recognize the user’s computer when the user logs into the GreenConut website page to send the user the country of origin and language information that he selected when he first viewed the GreenConut website page. This information will help GreenConut maintain its quality of service and allow GreenConut to obtain tracking and statistics on the use of this website.
If the user does not want to store such information on the personal computer, the user can adjust the browser to not accept cookies. However, if users choose to disable cookies, they may not be able to browse all the content of this website, including the purchase page.
General Regulations
GreenConut may revise these terms and conditions at any time by posting a revised version of these terms and conditions on this website.
This site is governed by Taiwanese law. For any legal procedure arising from these Terms of Use at any time, the parties irrevocably obey the exclusive jurisdiction of the courts of Taiwan and the courts that have jurisdiction to appeal to the court.
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